18 January 2014

Battery

Today the phone rang with a customer who had a problem with two batteries that were intermittently losing power, They went on to add that they also had two chargers. They advised that either battery would have been charged with either charger as they did not keep them in specific pairs.
We requested that they bring in all the items for testing which resulted in:
One battery and one charger being faulty
The other battery and charger were ok.

We always recommend that if you have two batteries and two compatible chargers then keep them in designated pairs like colour coding them or labelling.  If battery faults arise in the future then you will know which pair are at fault and require testing.

GTG

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